Terms of Service

Last updated: July 14, 2026

Welcome to Family Unit. These Terms of Service (“Terms”) govern your use of familyunit.shop (the “Site”) and any purchase you make from us. Family Unit (“we,” “us,” “our”) operates this Site from California, United States.

By browsing the Site or placing an order, you agree to these Terms. If you do not agree to them, please do not use the Site.

We may update these Terms from time to time by posting a revised version on this page. Changes take effect when posted, and your continued use of the Site after that means you accept the updated Terms. The “Last updated” date above tells you when we last made changes.

Eligibility

You must be at least the age of majority in your state or country of residence to place an order. If you are a minor, you may only use the Site with the involvement of a parent or legal guardian.

You agree not to use the Site or our products for any unlawful purpose, not to violate any laws in your jurisdiction, and not to transmit any malicious code or interfere with the security or operation of the Site.

Products

We sell apparel and related goods. We do our best to display product colors, images, and descriptions accurately, but we cannot guarantee that your screen will show colors exactly as they appear in person. Slight variation in color, fit, and finish is normal for the garments we sell.

Product availability is limited and subject to change. We may discontinue any product, limit the quantity available to any customer, and restrict sales to any person or geographic region, at our discretion.

Pricing, Orders, and Errors

All prices are listed in U.S. dollars and may change without notice.

We try to keep the Site accurate, but errors happen. Product descriptions, pricing, promotions, shipping costs, and availability may occasionally contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors and to change or cancel an order if any information was inaccurate — including after you have placed the order and we have charged you. If we cancel an order for this reason, we will refund you in full.

We also reserve the right to refuse or cancel any order, and to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors, or that we suspect to be fraudulent. If we cancel or change an order, we will try to contact you using the email address or phone number you provided.

You agree to provide current, complete, and accurate purchase information when you order.

Payment

We accept payment through the methods shown at checkout, which currently include credit and debit cards (processed by Stripe), PayPal, and Zelle. Payment information is handled by our payment processors, not stored by us. Your order is not confirmed until payment is successfully authorized.

Shipping and International Orders

We ship within the United States and internationally. Shipping timeframes shown at checkout are estimates, not guarantees, and we are not responsible for delays caused by carriers, customs, or events outside our control. Local pickup is available in Los Angeles where offered at checkout.

If you are ordering from outside the United States, you are responsible for any customs duties, import taxes, tariffs, or other fees charged by your country. These are not included in the price you pay us and are not within our control. We cannot predict what these charges will be. If a package is refused or returned to us because you did not pay these charges, any refund will exclude the shipping cost we incurred.

Risk of loss passes to you when the carrier takes possession of your order.

Returns and Exchanges

We accept returns within 30 days of delivery, provided the item is unworn, unwashed, and in its original condition with tags attached.

Items marked “Final Sale” cannot be returned or exchanged. This is clearly indicated on the product page before you purchase.

For full details on how to start a return, refund timing, and who pays return shipping, please see our Returns & Exchanges page, which forms part of these Terms.

Newsletter and Email

If you sign up for our newsletter, you consent to receive marketing emails from us. You can unsubscribe at any time using the link in any email we send. We do not currently operate an SMS or text-message marketing program.

Intellectual Property

All content on the Site — including our name, logo, designs, product artwork, photography, graphics, and text — is owned by Family Unit or our licensors and is protected by copyright, trademark, and other laws. You may not reproduce, copy, sell, resell, or commercially exploit any part of the Site or our designs without our written permission.

You may not use our garment designs or artwork to produce your own merchandise.

Feedback

If you send us ideas, suggestions, or other feedback, you agree that we may use it without restriction, without compensating you, and without any obligation to keep it confidential. We are not obligated to respond to or act on feedback.

Third-Party Links and Services

The Site may link to third-party websites or rely on third-party services (such as our payment processors and shipping carriers). We do not control these third parties and are not responsible for their content, policies, or practices. Your dealings with them are between you and them, and you should review their terms before engaging with them.

Prohibited Uses

You may not use the Site or its content: for any unlawful purpose; to solicit others to perform unlawful acts; to violate any law or regulation; to infringe our intellectual property or that of others; to harass, abuse, defame, or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; to submit false or misleading information; to upload viruses or malicious code; to collect or track others’ personal information; to spam, phish, scrape, or crawl; or to interfere with or circumvent the Site’s security features.

We may terminate your access to the Site for violating any of these restrictions.

Disclaimer of Warranties

We do not guarantee that your use of the Site will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.

Except where expressly stated by us or required by law, the Site and all products delivered through it are provided “as is” and “as available,” without warranties or conditions of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms limits any warranty or right you have under applicable consumer protection law that cannot be waived.

Limitation of Liability

To the fullest extent permitted by law, Family Unit and its owners, employees, contractors, suppliers, and service providers will not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, lost data, or replacement costs — arising from your use of the Site or any product purchased through it, whether based in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Where liability cannot be excluded, our total liability to you will not exceed the amount you paid us for the product giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify and hold harmless Family Unit and its owners, employees, contractors, and service providers from any claim or demand, including reasonable attorneys’ fees, brought by a third party arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Termination

These Terms remain in effect until terminated by you or us. You may terminate them at any time by ceasing to use the Site. We may terminate them, and deny you access to the Site, at any time if we believe you have failed to comply with them. Obligations and liabilities incurred before termination survive it.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable portion will be severed. The remaining provisions stay in full effect.

Entire Agreement

These Terms, together with our Privacy Policy and Returns & Exchanges policy, constitute the entire agreement between you and Family Unit regarding your use of the Site, and supersede any prior agreements or communications between us.

Our failure to enforce any right or provision of these Terms does not waive that right or provision.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law rules. Any dispute arising out of these Terms or your use of the Site will be brought in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of those courts.

Contact

The fastest way to reach us is by direct message on Instagram at @familyunit_.

For anything formal — questions about these Terms, returns, order issues, or privacy requests — please email us at familyunitco@gmail.com, so we have a record of your request and can respond properly.

Family Unit, California, United States